The core values of Helm Trophy Holding GmbH & Co. KG are the guiding principles for our actions.
Focus on the Customer The customer is the focus of our efforts. From purchasing to the order process, customer service, production, shipping and even reclamation.
Setting Standards Through
our continuous development of products, service and processes, we set
new standards and benchmarks in our industry again and again.
100% Focus We are 100% focused on the trophie, medal and award industry. This enables us to offer our customers optimal products at optimal conditions.
100% online After our start in 1998 with a retail store, we have been selling our products online since 2001. Since 2016 we have been selling exclusively online and have a 100% focus on international online sales.
Deliverability With our large stock, our own assembly, production, engraving and finishing we achieve a delivery capacity of over 99%. In addition, almost all orders leave us within 24 hours.
Speediness Nowadays, speed is an important factor. Therefore, we are constantly optimizing our processes and can keep our production time as well as our reaction time in customer service on average under 2-3 hours.
Scaling All processes we develop are designed to produce and sell everything from 1 piece to x pieces quickly, efficiently and without mistakes.
Vision We have a clear vision of the trophy, medal and award industry in Europe. We also have a clear idea of how the market is changing and how we are contributing to shaping it.